• Warranty

    Here at Lumberjack camper trailers we are committed to ensuring you get years of use from your camper and are here for you if in the unlikely event a problem occurs.

    5 Year Structural Warranty

    Industry leading structural warranty covers the draw bar and chassis only from fatigue and has a guarantee for a period of Five (5) years from original date of purchase.

    Chassis and Drawbar

    L.J.C.offer a 5 Year structural warranty from the original date of purchase for the chassis and drawbar against fatigue.

    Manufacturer’s Warranty

    If the product is found to be defective within the warranty period,

    • L.J.C. will repair or replace the product at their discretion.
    • L.J.C.’s
      warranties do not cover damage caused by unauthorised modifications,
      abuse, misuse, incorrect assembly, inadequate maintenance, accidents or
      collisions.
    • Any costs related to transport, accommodation,
      towing or recovery costs occurring as a result from a warranty claim are
      the purchasers responsibility unless L.J.C. has stated otherwise in
      writing.
    • Warranties do not apply to L.J.C. products that are used as rentals or for hire.
    • Warranties do not apply to L.J.C. products that are sold at auction or sold as a demonstrator, factory second or used.

    Trailers are covered by the above limited manufacturer’s warranty from
    the original date of purchase. The original purchaser is entitled to
    replacement or repair for a major failure. The original purchaser is
    entitled to have the product repaired or replaced if the product fails
    to be of acceptable quality.

    Warranty Exclusions:

    • Tyres wear and tear
    • Paint general wear and tear
    • All internal and external Zips
    • General consumables such as batteries, bearings and light bulbs etc.

    Canvas & Tents:

    Tents are covered by a 12 month limited manufacturers warranty from the original date of purchase. General wear and tear of the tent is excluded.

    • Warranties apply only to new products sold directly by L.J.C.
    • Warranties are valid from the original date of purchase.
    • All warranty work needs to be carried out by L.J.C. or by a L.J.C. authorised representative only with written permission from L.J.C.

    Contact:

    If you have further questions relating to L.J.C. warranty terms and conditions or wish to make a warranty claim, please call us directly on 1300 304 045.

     

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