Before proceeding with lodging a warranty claim please ensure you have read the warranty information provided with your handover kit or on the warranties page. Once you have read this information & have concluded you are eligible to submit a warranty claim proceed to fill out the form below in as much detail as you can.
Ensure to include images & detailed descriptions of the issue(s), this will assist our team in determining how best to assist & what actions to take next.
All warranty enquires MUST BE LODGED using our lodgement form below.
If you have any further questions relating to warranties, or are unsure about any aspect of this section, then please call us on 1300 30 40 45.
Please complete the form below. All fields marked with a * must be completed.
After submitting your warranty claim, usual process time is 3-5 business days.
As a result of the recent Covid-19 situation we are also experiencing some communication delays.
Thank you for your understanding