Warranty

Warranty


Here at Lumberjack camper trailers we are committed to ensuring you get years of use from your camper and are here for you if in the unlikely event a problem occurs.


5 Year Structural Warranty

Industry leading structural warranty covers the draw bar and chassis only from fatigue and has a guarantee for a period of Five (5) years from original date of purchase.

Chassis and Drawbar

L.J.C.offer a 5 Year structural warranty from the original date of purchase for the chassis and drawbar against fatigue.

Manufacturer's Warranty

If the product is found to be defective within the warranty period,

  • L.J.C. will repair or replace the product at their discretion.
  • L.J.C.’s warranties do not cover damage caused by unauthorised modifications, abuse, misuse, incorrect assembly, inadequate maintenance, accidents or collisions.
  • Any costs related to transport, accommodation, towing or recovery costs occurring as a result from a warranty claim are the purchasers responsibility unless L.J.C. has stated otherwise in writing.
  • Warranties do not apply to L.J.C. products that are used as rentals or for hire.
  • Warranties do not apply to L.J.C. products that are sold at auction or sold as a demonstrator, factory second or used.

Trailers are covered by the above limited manufacturer’s warranty from the original date of purchase. The original purchaser is entitled to replacement or repair for a major failure. The original purchaser is entitled to have the product repaired or replaced if the product fails to be of acceptable quality.

Warranty Exclusions:

  • Tyres wear and tear
  • Paint general wear and tear
  • All internal and external Zips
  • General consumables such as batteries, bearings and light bulbs etc.

Canvas & Tents:

Tents are covered by a 12 month limited manufacturers warranty from the original date of purchase. General wear and tear of the tent is excluded.

  • Warranties apply only to new products sold directly by L.J.C.
  • Warranties are valid from the original date of purchase.
  • All warranty work needs to be carried out by L.J.C. or by a L.J.C. authorised representative only with written permission from L.J.C.

Contact:

If you have further questions relating to L.J.C. warranty terms and conditions or wish to make a warranty claim, please call us directly on 1300 304 045.